Effective Date: October 1, 2025
Company Name: Coodle Rent -Tech Private Limited
Website: Coodle.co

At Coodle, we strive to make your baby gear rental experience smooth, transparent, and convenient.
Please read our rental policy carefully before placing an order.

1. Rental Duration & Extension
• Rental duration is calculated from the date of delivery to the date of return pickup.
• If you wish to extend your rental period, please inform our team at least 3 working days in
advance.
• Delay charges will apply per day if the rental duration exceeds the agreed period without
prior notice.

2. Transportation & Delivery
• Transportation charges are not included in the rental price.
• We use third-party agencies such as PORTER or BORZO for delivery and pickup.
• Charges are payable directly to the driver as per the agency’s app rates, not to Coodle.
• Self-pickup and self-drop are available during office hours (10 .30 AM – 3 PM, Monday to
Friday, Saturday 10.30 to 12.30 pm).
• Transportation can be arranged on request by Coodle; however, Coodle is not responsible
for any delay or damage caused during third-party transit.

3. Gear Inspection & Image Verification
• Upon receiving the rented gear, customers must inspect the items immediately and share
clear images or videos with our team within 1 hour of delivery.
• Similarly, before dispatching or returning the items, please share images/videos to confirm
that the gear is clean, complete, and in good condition.
• Any missing parts, damage, or malfunction must be reported immediately.

4. Cleanliness & Usage
• Kindly ensure no feeding or eating is done while your baby is using the gear.
• All stains, spills, or food marks must be cleaned before returning the items.
• Gears should be returned in the same condition as received—clean, dry, and properly
packed in the same cover or same size cover to be used.

5. Delay & Damage Charges
• Delay charges apply per day after the agreed rental return date.
• Damage or cleaning charges may be applicable if the gear is returned in unclean, stained, or
damaged condition.
• In case of severe damage or missing parts, replacement cost may be charged as per product
value.

6. Coodle’s Responsibility
• All Coodle gears are safety-checked, sanitized, and quality-inspected before each rental.
• Coodle is not liable for any indirect damage, transit issues, or misuse of the product once
delivered.

7. Customer Responsibility
By renting from Coodle, you agree to:
• Use the products only for their intended purpose.
• Maintain them responsibly during the rental period.
• Return them on time and in the same condition as received.

Thank you for choosing Coodle!
We appreciate your cooperation in helping us keep baby gear safe, clean, and ready for the next little
one.